Services for tenants in Auckland
Airpropty is happy to offer assistance to tenants and first-time renters in Auckland. As we respond to requests for tenancy services, we have encountered different situations and solved various problems.
For example, these questions reflect the most usual concerns of services for tenants in Auckland.
- How do I increase my chances in securing the perfect rental property?
- What should be included in the Tenancy Agreement?
- Who should shoulder the repair fees?
- Can the landlord increase my rent?
- What are my rights as a tenant?
- What happens to my bond? How can I get it back?
We help tenants find the right property
Finding a rental property can be tiring, time-consuming and even stressful. This is even more difficult in a big city like Auckland where the rental market is very competitive.
This is where Airpropty comes in. We manage several rental properties in Auckland and one of them might just be the perfect house you are looking for. To get started, speak to one of our property managers who will be happy to assist you.
We educate tenants about their rights and responsibilities
Our goal is to make sure that the tenants and the landlord perfectly match so that they can sustain a harmonious professional relationship during the tenancy.
To achieve this, we believe in educating potential tenants right away about housing rights and obligations. We make sure to inform them of important clauses in the tenancy agreement. This helps them make a better assessment of whether the property is right for them or not.
Why is it extremely important not to jump on the first available property you found without proper evaluation? You need to know the condition of the house and compare the features it comes with others available on the market so you will not regret your choice later on and remain unhappy for the rest of the leasing period. There could be another property that may have other ‘nice-to-have’ features – an extra bathroom or another living space.
We help tenants when problems arise
It is highly possible that problems will arise during the course of the tenancy. Some issues may be small and can easily be ignored, while other cases can get very complicated.
Airpropty may not be the biggest property management company in Auckland, but we do have the skills and experience to handle difficult situations. We are happy to provide immediate solutions to any complaints or issues you are currently dealing with.
Lastly, we are knowledgeable about the law. If you have questions about the Residential Tenancies Act, Tenancy Tribunal applications and other important topics, just contact us and we will be glad to share our knowledge and give appropriate advice.
The journey of you as a tenant
Your tenant journey in Auckland
Are you a first-time renter? Learn more about the different stages that you will encounter in your tenant journey in Auckland.
What are the different stages involved in the journey of a tenant in Auckland?
For first-time renters or tenants looking for better options, this is your step-by-step guide. If you are a landlord, this will help you understand your customers better and identify areas you could improve to better their renting experience.
Finding the property
The first step in finding the perfect rental property in Auckland is to decide on your budget and determine the features you are looking for. After that, you can now begin your tenant journey by exploring the area and looking for available spaces. The easiest way to start your search is to visit real estate websites and look at their property listings.
Property viewings
To visit a property, you need to contact the landlord or the property manager like Airpropty. Be friendly and make sure to give a good first impression. Do not hesitate to ask any questions you have about the property.
Application process
You will have to fill out a tenant application form. As much as possible, provide all the necessary documents like identification cards, proof of income and even previous utility bills.
Remember to be honest! Your landlord or property manager will definitely conduct thorough background and credit checks. If we find discrepancies in your application, your chances for approval may be reduced. The rental market in Auckland is very competitive so be careful to not blow away your chances.
The tenancy agreement
Once approved, you will probably be asked to sign a tenancy agreement. This contract specifies the terms of the tenancy like the length of the lease, price of the rent, mode of payment, rental bond and other policies.
It is important that you read and understand all the clauses before signing the agreement.
Moving in
The next phase of your tenant journey starts when you move into the rental property. A good tenant follows the housing rules and always pays the rent on time. Landlords also need to carry out all duties and responsibilities stated in the contract.
Routine inspection
Whenever there are routine inspections on the property, you have to cooperate. From time to time, you may need assistance for repairs and maintenance jobs. When this happens, contact your landlord or property manager and leave it with them to make the necessary arrangements.
Lease renewal
If the lease of a fixed-term tenancy expires and both you and the landlord agree on renewing the contract, an agreement to extend must be signed by both parties. Any changes to the terms of the lease must be included in the signed document.
Ending the tenancy
Tenancies can end when situations changes. Growing families may need a bigger space, a new job may require tenants to move closer to work or tenants will be moving cities to buy their own home.
Giving notice
If you decide to leave at the end of the lease, you must give proper notice to the landlord or property manager informing them of your intention to vacate the property. The formal letter must be given at least 21 days in advance. Your landlord or property manager may also issue you a notice to end the lease depending on the terms of your lease.
Final inspection
As a tenant, it is your duty to return the property in the same condition as when it was handed to you in the beginning. The place needs to be clean and the facilities should be in good working condition. Damages from normal wear and tear are okay but damages due to carelessness can be charged and deducted from the rental bond.
Bond refund process
If everything is in order and you do not have any outstanding obligation to the landlord, then you can expect to get the rental bond in full amount.
If you need to cover some damages, the landlord may seek payment from your rental bond. In this case, an amount to cover the expenses will be given to the landlord or property manager, with the balance being refunded to you. Should disputes arise relating to bond amounts to be deducted, the matter may be elevated to the Tenancy Tribunal.
Maintenance request form
For repairs and maintenance requests, fill in the form here. We will get in touch with you ASAP. For emergencies, you may call our office at 09 390 8890.
Here at Airpropty, we simplify processes. We understand that your time is valuable and we want nothing more than to quickly respond to your requests.
If you need our assistance, kindly fill in the form below. We will get in touch with you as soon as we can. Thank you and have a good day!
